Friday, January 13, 2012

P.C. Richards Can Suck It

I fucking HATE P.C. Richards.

For those people not in the U.S. (or hell, not in the NY area… are they even nationwide?), P.C. Richards is an electronic store. They sell computers, laptops, big screen TV’s, you name it.

But EVERY damn time I go in there I want to punch someone in the nads. Their salesmen are hands down the rudest, slimiest a-holes I have ever met.

I understand that if you work on commission, you really need to land the high-ticket sales, but don’t fucking IGNORE ME if I’m looking for help in picking a $5.00 SD card! After being routinely ignored every time I walked in and wasn’t looking to spend thousands of dollars, I have learned my lesson.

NOW, when I walk in, I run straight to the big-screen televisions, and start looking at price tags. Within a MINUTE, some asshat in a cheap suit comes running over, asking me if I need any help. When I then ask him where the batteries are, I take extra special joy in watching the friendly smile turn into a lowly sneer on the jackoff’s face as he walks me over to help me with my $10 sale.

If the place wasn’t so damn convenient (literally down the road from my house), I would never set foot in the place.

But THIS time, they went too far.

My mom’s TV blew up this week, so she’s in the market to get another one. Now mind you, they have this big honkin’ entertainment center, so they can’t fit more than a 40 inch TV in there. My point being, NO television they are going to buy should end up being TOO expensive a set.

Also, keep in mind that my mother has the technological knowledge of someone from 1965. Seriously, she still can’t even figure out how to work her VCR.

So, to the slimeballs at P.C. Richards, having HER walk into the store, asking for advice on what television to buy, was like throwing chum in the water.

She called me up last night after coming home from the store, telling me that she worked out what she needed with the P.C. Richards salesman, and was going back to buy her $4,000 in items!!!!!!!!!!

I fucking blew my lid. When I asked her to tell me what the Hell she was planning on buying, this is what she told me:

- 40 inch Sony for $900. I didn’t see the set, but at least I can say that is a reasonable price. They also had her on the hook for a 5 year service contract for about $400 more, which is total bullshit. Generally, I don’t believe in contracts…. If the fucking thing breaks, then just go get a new one.

- $200 Blu-Ray player – this is where I started to lose it. She didn’t even know what Blu-Ray was. The guy told her that it would make her movies look better. He NEGLECTED to tell her that you needed to get Blu-Rays to watch them. She was led to believe that the player just made her TV look better, and this slimeball did nothing to contradict that. The player was 3-D ready, which was why it was so expensive. The fact that he had the gall to tell her to buy a 3D player when he was already selling her a non-3D TV makes my skin crawl. He also had her on the hook for an $80 insurance contract on it, too.

- Bose Speaker system – This is where I went postal. He told her that to REALLY get the proper sound, she needed this system installed with the tv. The fact that it cost $1,500 probably had nothing to do with his decision, I’m sure. Seriously, a Bose system? For my mother? A person who half the time watches TV with closed captioning on because the noise gives her a headache? Are you shitting me?

- He also had her on the hook for over $200 in cables and other crap.

After tax, the total came to around $4,000.

Thank goodness she had the sense to call me before she bought all this shit. For HER needs, she should be spending $1,000 tops. If she HAD bought that stuff, I swear I would have driven down there and personally returned every damn one of those appliances to that salesman. Rectally.

Again, I know times are tough, and working on commission is dog-eat-dog, but how the fuck do you sleep at night when you make it part of your job to take advantage of unsuspecting senior citizens?

See? Just telling this story got my hot Sicilian blood all riled up again. I may need to go out and tip over one of those fucking Best Buy Geek Squad cars in retaliation……

25 comments:

B.E. Earl said...

I've gone through the same crap with my mother at Best Buy.

I'm very good at looking the salesperson in the eye and repeating "No, thanks" whenever he/she mentions any extras. I even do it with a smile on my face, knowing that I'm the customer that they hate the most. Too bad. I know what I want, and I'm not gonna pay anything additional for it.

It's another reason why I mostly shop online now. That way, I can't be hoodwinked.

sybil law said...

Holy shit. That's just complete bullshit. I'm so glad your mom called you, too.
(And no P.C Richards around here!)

Slyde said...

earl: yeah, but like i said, shes techlogocially challenged. she cant grasp buying anything pricey online. Me? thats pretty much the only way i shop now.

sybil: give me the link to your site again? when i click on your old link, it takes me to the old public one and i cant seem to get back to your new private one anymore...

CPalermo21 said...

Interesting. I actually *like* PC Richard -- but, again, I've normally done so much research that I'm just going there to buy what I want. I find - at PC Richard - you have more options to haggle (and, I've bought everything there -- TV, freezer, washing machine, etc.)

I've only taken "warranties" on two items -- my TV (and, only then, because the salesman dropped the price so the cost WITH warranty was the same as the original cost); and on my Tivo (because I have the lifetime subscription, and I determined, with the 4-year warranty from Best Buy, I was *still* paying less than I would be paying Cablevision for their DVR service -- in fact, I 'break even' about 30 months in -- the remaining 18 months (and longer, if the Tivos last) is pure gravy).

Slyde said...

maybe that is the difference, because i do almost no research. i know what i want, but i resent them trying to sell me something else and trying to cram it down my throat.

plus, i have never once seen a female salesperson. that scares me.

Heff said...

Hell, I think $ 900 bucks for a 40 incher is a bit high....MUST Mom have a SONY ??

Get her a brand she's familiar with - like Quasar or Zenith, lolz....

Bouncin' Barb said...

P.C. Richards was just as bad as Crazy Eddie's when I lived up there. I had a friend who was a manager and told me he would ring up service contracts without even telling the people. Most didn't come back and the name of the game was sales. He hated it and quit eventually. Good for you for setting your Mom straight although I would have loved to see you in action returning the items to the sales person!!!!

Slyde said...

heff: quasar? lol

barb: yeah, i remember as a kid i used to love crazy eddie's. the commercials were always a hoot. did you know that the guy who owned them all was charged with tax evasion from the stores, and now lives in asylum in isreal, i beleive...

Chris H said...

OMG I would have felt the same way.
I'm so glad your Mother had the sense to talk to you first before buying all that shit.
did she end up getting a new TV from there after all that?
did you go in there and personally talk to that slime ball salesman? I would have.

I totally LOVE the idea of going into one of those types of stores and immediately looking at big ticket items to attract a salesman attention... I too hate being ignored when I want something little. Thanks for that tip dude, you rock.

Sandra said...

I kind of wish she had bought the $4000 worth of goods. I would have enjoyed the post you'd have written afterwards about how you rectally returned the items. PS: I think I have the same technology level as your mom. I kind of feel like her and I are kindred spirits...except she probably doesn't say 'vagina' as much as I do.

badgerdaddy said...

That would have pissed me right off too, but I would have gone to the store to find the fucker in person and asked him all the questions you have here. That might be why you seem popular, and me not so much...

Susan Higgins said...

This story got my hair on the back of my neck standing on end!

Thank God your mom had the sense to call you.

MarkD60 said...

Sounds like you have the system figured out, wait by the expensive stuff till someone helps you. Glad you saved your Mom.

Anonymous said...

Why wouldn't you want your mother to have a Bose home theater? Did you ever hear how crappy a flat screen sounds? Who was supposed to install it.... you? It sounds like you just like to complain. I shop a PC Richard all the time. They have always done the right thing by me especially when my TV broke and they ended up giving me a new one when they couldn't get the part. I was pretty glad I bought the contract.

Sounds to me you don't want your mom to have nice things but I bet you visit her in that attic, no matter how cold it gets.

Jill/Twipply Skwood said...

The service contract is almost half the cost of the TV?!?!?!? Do they come and dust it for her?!?!?

It's good she has you to tell her. There are probably other older people that go in and don't have a family member to ask about stuff like that. :-(

meleah rebeccah said...

Jesus H Christ!

Fuck you, P.C. Richards.

Not So Simply Single said...

Ah, you're a hot blooded Sicilian...that is what is wrong with you...

Now if you were from Calabria like me, well, you would be more of a positive thinker...

Just saying...

Chantel said...

Damn, I wish I lived on your block. Who needs tv?

Raquel's World said...

Freaking Slime Ball! I would pay them a visit anyway.

radioactive girl said...

I don't know that store, but I have seen similar stuff at others. I could never be a salesperson. I think it must require you to be a touch dishonest in order to do well for yourself.

Candy's daily Dandy said...

Futher Muckers...vermin scum, all sales people who take advantage of people.

blondie1 said...

I would go down there get them to bring all the stuff out in boxes EVERYTHING stack it up then Ring it up on the till. and then do this RIGHT you refund back the Blu ray because you didn't explain she needs to buy Blu Ray movies, refund back the Bose system because of the sound and her headaches etc etc etc and explain back everything until you get to THE ACTUAL TV and then get them to unpack it so you can view it inspect it and then say "No thanks"

elizabeth said...

Krickey! That sounds like what happens to me when I go to my favorite clothing store and they bring me the matching shoes to try on with it and evening bag...and coat. I end up spending 4 times what I meant to...whoops. Glad I don't have that store...but if I ever find myself in one I'm totally going to email you first...

Lotus07 said...

This why mothers have sons......god job, let me know if you need help with the Geek Squad car.

Annabelle said...

Bullshit slime balls.